Stone Oak Modern Dentistry and Orthodontics
20821 U.S. Hwy 281 N, Ste 310, San Antonio, Texas, 78258
This practice has a polarized reputation. Many patients praise the friendly and professional clinical staff, modern facility, and thorough care. However, there are significant reports of aggressive upselling, billing confusion, and poor communication. It is a mixed bag, with some patients having excellent experiences while others feel the focus is too much on revenue.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a detailed treatment plan and verify insurance coverage before agreeing to any work.
✓ What Works Well
- Friendly and professional clinical staff
- Modern facility
- Some patients report good care
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance confusion
- Some reports of poor communication
- Do they accept new patients?
- Why was I charged for services not performed?
Great care, but be wary of upselling.
Billing can be a headache, double-check everything.
Dr. Thomas is wonderful.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
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