Stoneham Ford
Automobile · Ford Dealership

Stoneham Ford

211 Main St, Stoneham, Massachusetts, 02180

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Stoneham Ford is a large dealership with a very mixed reputation. Many customers have had great experiences with sales, praising the friendly and professional staff. However, the service department is a frequent source of complaints, with reports of poor communication, long wait times, and questionable service quality. It's a dealership where your experience can vary significantly.

Our Review Process
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Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Stoneham Ford using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

If you're going for service, try to get everything in writing and be prepared for potential delays.

Large dealership
Mixed service reviews
Pros & Cons

✓ What Works Well

  • Friendly and professional sales staff
  • Good selection of vehicles
  • Convenient location

✗ Areas to Improve

  • Poor service department communication
  • Long wait times
  • Inconsistent service quality
Frequently Asked Questions
  • Is the service department reliable?
  • Are the sales staff pushy?
  • Is it worth the drive?
User Feedback

Great sales experience.

Service department is a nightmare.

Hit or miss experience.