Stoneleigh Medical Group
667 Stoneleigh Ave, Suite 201, Building A, Carmel Hamlet, New York, 10512
Patients consistently describe the doctors here as thorough, knowledgeable, and compassionate. The clinical care is clearly the highlight, with many patients feeling heard and well-diagnosed. However, the office management is a major pain point, with frequent complaints about billing errors, rude receptionists, and poor communication. It's a classic 'great doctors, bad office' situation.
Keep your own records of all payments and billing statements to resolve potential disputes.
✓ What Works Well
- Doctors are highly skilled and thorough
- Excellent bedside manner
- Effective diagnosis and treatment plans
✗ Areas to Improve
- Rude and condescending front desk staff
- Persistent billing issues and harassment
- Long wait times in the waiting room
- Why am I getting bills for paid services?
- Is it easy to get an appointment?
- Are the doctors open to questions?
The medical staff is phenomenal, but the office makes me want to switch.
Great doctors, but the billing department is a nightmare.
Always a long wait, but worth it for the care.
- Category Health & Medical
- City Carmel Hamlet
- State New York
- Postcode 10512
- Country United States
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