Stop & Shop
470 N Main St, East Longmeadow, Massachusetts, 01028
This Stop & Shop is struggling to maintain its reputation in East Longmeadow. While there are pockets of excellent service—particularly in the deli and curbside pickup—the overall store experience is marred by cleanliness issues, outdated facilities, and inconsistent staff behavior. Many long-time customers are expressing frustration and switching to competitors. It is a convenient location, but the store is in desperate need of a refresh and better management.
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If you're in a rush, the curbside pickup service is often more reliable than shopping inside.
✓ What Works Well
- Good curbside pickup service
- Helpful deli staff
- Convenient location
✗ Areas to Improve
- Cleanliness and odor issues
- Outdated store facilities
- Inconsistent customer service
- Is the store clean?
- How is the curbside pickup?
- Are the staff friendly?
The deli staff is very accommodating.
The store feels old and needs renovation.
Self-checkout can be frustratingly sensitive.
- Category Retail & Malls
- City East Longmeadow
- State Massachusetts
- Postcode 01028
- Country United States
