Retail & Malls · Grocery Store

Stop & Shop

57 Main St, Westfield, Massachusetts, 01085

Google Maps Updated: 20 May 2026
Authenticity Score: 84/100
About

This Stop & Shop is generally viewed as a reliable, straightforward grocery store. Most shoppers appreciate the cleanliness and the fresh food selection. However, service can be inconsistent, with some customers reporting long wait times and occasional rudeness from staff. The pharmacy is a standout, receiving high praise for its helpful and friendly team. It is a solid neighborhood staple, though it may not always be the fastest or most polished experience.

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We analyze 73 public reviews for Stop & Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 55/100
Pro Tip

The pharmacy is highly recommended; if you have prescription needs, this is the place to go.

Grocery
Pharmacy
Pros & Cons

✓ What Works Well

  • Clean and well-stocked
  • Excellent pharmacy staff
  • Good variety of products

✗ Areas to Improve

  • Long checkout lines
  • Inconsistent service quality
  • Some staff can be dismissive
Frequently Asked Questions
  • Is the pharmacy good?
  • Are there enough registers open?
  • Is the produce fresh?
User Feedback

The pharmacy team goes above and beyond.

Self-checkout is convenient but needs more stations.

A reliable spot for weekly grocery runs.