13415 Illinois Rte 59, Plainfield, Illinois, 60585
Patients generally have a very high opinion of the doctors at this practice, often citing long-term relationships and excellent care. However, there are recurring complaints about administrative issues, including billing errors, poor follow-up, and rude front-desk staff. While the medical care is top-tier, the administrative side can be a source of significant frustration.
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Keep your own records and double-check all billing statements.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not.
Billing is a headache.
Great care if you can get in.