Subway
74-5450 Makala Blvd, E109, Kailua-Kona, Hawaii, 96740
This Subway location is highly dependent on who is working. When staff like Johnny or Dan are on shift, customers report top-tier service, speed, and friendliness. However, when the store is understaffed or managed poorly, customers complain about long waits, rude behavior, and incorrect orders. It is a popular spot for a quick lunch, but consistency is a major issue.
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Try to visit during off-peak hours to avoid the long lines and potential stress on the lone staff member.
✓ What Works Well
- Fast and friendly service when fully staffed
- Clean environment
- Fresh ingredients
✗ Areas to Improve
- Inconsistent staffing levels
- Rude service from some employees
- Frequent order errors
- Why is there only one person working?
- Do they accept coupons?
- Is the store clean?
Johnny is the best worker there.
Service is hit or miss.
Great for a quick sub if you're lucky with the staff.
- Category Food & Beverage
- Neighborhood Kona Commons
- City Kailua-Kona
- State Hawaii
- Postcode 96740
- Country United States
