Food & Beverage · Fast Food

Subway

33780 US-98, Lillian, Alabama, 36549

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

This Subway location in Lillian is a mixed bag. While some regulars appreciate the friendly service from specific staff members, many others report poor customer service, long waits, and inconsistent food quality. It seems to be a location where the experience varies wildly depending on who is working, making it a gamble for a quick lunch.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 68/100
Value for Money 60/100
Pro Tip

If you have a large order, call ahead or use the app to avoid long waits.

Drive-thru
Fast food chain
Pros & Cons

✓ What Works Well

  • Clean dining area
  • Friendly staff on good days
  • Convenient location

✗ Areas to Improve

  • Inconsistent service quality
  • Frequent ingredient shortages
  • Rude staff interactions
Frequently Asked Questions
  • Why are they closed early?
  • Do they accept coupons?
  • Is the staff friendly?
User Feedback

Hit or miss, but usually okay for a quick sub.

Staff needs better training on customer service.

The food is fresh when they have the ingredients.