2139 Douglas Ave, Brewton, Alabama, 36426
This Subway location is struggling with severe service issues. Customers frequently report rude staff, long wait times, and inconsistent food quality. While some find the food acceptable, the overall vibe is negative due to poor management and lack of professionalism. Many patrons feel their time is not valued, leading to a high number of negative reviews.
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Check your sandwich before leaving the drive-through, as accuracy is a major pain point here.
✓ What Works Well
✗ Areas to Improve
Staff often seem overwhelmed or indifferent.
Online orders are frequently incorrect or cold.
Management needs to prioritize customer service training.