Food & Beverage · Sandwich Shop

Subway

5049 Bobby Hicks Hwy, Gray, Tennessee, 37615

Google Maps Updated: 18 May 2026
Authenticity Score: 55/100
About

This Subway location is struggling with significant operational issues. Many customers report empty stores, locked doors during business hours, and poor hygiene. While a few reviewers mention friendly staff and a recent turnaround, the majority of feedback points to a lack of management, incorrect orders, and stale ingredients. It's a risky bet for a quick lunch.

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We analyze 78 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 45/100
Pro Tip

Check if the store is actually open before placing a mobile order.

Mobile ordering available
No coupon acceptance reported
Pros & Cons

✓ What Works Well

  • Occasional friendly staff
  • Fast service when fully staffed

✗ Areas to Improve

  • Sanitation concerns
  • Frequent closures/no staff
  • Inconsistent food quality
Frequently Asked Questions
  • Is this place even open?
  • Why can't I reach anyone by phone?
  • Why don't they accept coupons?
User Feedback

Store was locked with food sitting on the rack.

Bread was hard as a rock.

Staff was friendly but the place was dirty.