Food & Beverage · Fast Food

Subway

1700 S Memorial Dr, New Castle, Indiana, 47362

Google Maps Updated: 17 May 2026
Authenticity Score: 72/100
About

This Subway location is a total hit or miss. Customers often complain about cleanliness, high prices, and inconsistent order accuracy. While some staff members are praised for being friendly and helpful, others are described as rude or unbothered. Recent reviews suggest new management might be turning things around, but the overall experience remains frustrating for many regulars.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 55/100
Pro Tip

Check your order before leaving the drive-thru, as missing items are a common complaint.

Drive-thru available
Mobile ordering supported
Pros & Cons

✓ What Works Well

  • Friendly staff members
  • Fresh ingredients when done right
  • New management improvements

✗ Areas to Improve

  • Poor cleanliness and hygiene
  • Inconsistent order accuracy
  • High prices
Frequently Asked Questions
  • Why are the prices so high?
  • Is the drive-thru kiosk reliable?
  • Why is the store often understaffed?
User Feedback

Sandwiches are hit or miss

Cleanliness needs a major boost

New management is a positive change

Location Details
Street: 1700 S Memorial Dr
City: New Castle
State: Indiana
Postcode: 47362
Country: United States
Location
1700 S Memorial Dr, New Castle, IN 47362
Quick Info
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