Food & Beverage · Sandwich Shop

Subway

933 N Wooster Ave, Dover, Ohio, 44622

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

This Subway location is frequently criticized for poor customer service, including rude staff, long wait times, and a lack of attention to detail. Many customers report that mobile orders are prioritized over in-store guests, leading to frustration. While some visitors have had pleasant experiences with specific employees, the general consensus is that the store is understaffed and poorly managed, resulting in inconsistent food quality and a lack of hospitality.

Our Review Process
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Highest rating
20
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We analyze 75 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

If you have time, consider visiting a different location if you're looking for consistent service.

Service Speed
Staff Professionalism
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some staff members are friendly
  • Standard Subway menu

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long wait times for in-store orders
  • Inconsistent food preparation
Frequently Asked Questions
  • Why is the store closed during posted hours?
  • Do they prioritize mobile orders?
  • Is the staff trained in customer service?
User Feedback

Avoid this location if you want a pleasant experience.

The management needs to step up.

Hit or miss depending on who is working.