Food & Beverage · Sandwich Shop

Subway

978 NY-36, Hornell, New York, 14843

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

The Subway in Hornell is widely criticized for poor customer service, long wait times, and inconsistent food quality. Many customers report missing ingredients and rude staff. While a few reviewers had positive experiences, the general consensus is that this location struggles with basic operations.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Avoid mobile ordering here; it often leads to frustration.

Service Speed: Slow
Stock Availability: Low
Pros & Cons

✓ What Works Well

  • Friendly staff (rarely)
  • Healthy options
  • Convenient location

✗ Areas to Improve

  • Rude service
  • Long wait times
  • Missing ingredients
Frequently Asked Questions
  • Why is the service so slow?
  • Are they ever fully stocked?
  • Is the app reliable here?
User Feedback

Service is consistently poor

Ingredients are often missing

Staff attitude needs improvement

Location Details
Street: 978 NY-36
Neighborhood: Hornell
City: Hornell
State: New York
Postcode: 14843
Country: United States
Location
978 NY-36, Hornell, NY 14843
Quick Info
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