Food & Beverage · Sandwich Chain

Subway

707 East Ridge Road, Rochester, New York, 14621

Google Maps Updated: 16 May 2026
Authenticity Score: 35/100
About

This Subway location is consistently rated poorly due to terrible customer service, long wait times, and frequent order errors. Many customers report rude staff, poor management, and issues with online orders. While a few reviewers have had positive experiences, the overwhelming sentiment is negative, with many locals advising others to avoid this location entirely.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 40/100
Pro Tip

Check your order before leaving the store; errors are very common here.

Service Quality: Poor
Consistency: Low
Pros & Cons

✓ What Works Well

  • Occasional good service
  • Fresh ingredients
  • Convenient location

✗ Areas to Improve

  • Rude customer service
  • Frequent order errors
  • Poor management
Frequently Asked Questions
  • Why is the service so bad?
  • Are they open?
  • Why is my order wrong?
User Feedback

Avoid this location.

Service is consistently poor.

Management needs to step up.

Location Details
Street: 707 East Ridge Road
Neighborhood: Irondequoit
City: Rochester
State: New York
Postcode: 14621
Country: United States
Location
707 East Ridge Road, Rochester, NY 14621
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.