Food & Beverage · Sandwich Chain

Subway

2255 East Ridge Road, Rochester, New York, 14622

Google Maps Updated: 16 May 2026
Authenticity Score: 40/100
About

This Subway location is frequently criticized for poor service, incorrect orders, and hygiene concerns. While some customers have had positive experiences, the majority of reviews highlight issues with staff attitude, long wait times, and inconsistent food quality. It's a place where experiences vary wildly, and many locals suggest avoiding it.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 50/100
Pro Tip

Check your order before leaving the store; errors are very common.

Service Quality: Poor
Consistency: Low
Pros & Cons

✓ What Works Well

  • Fast service (occasionally)
  • Good subs
  • Convenient location

✗ Areas to Improve

  • Rude customer service
  • Frequent order errors
  • Hygiene concerns
Frequently Asked Questions
  • Why is the service so bad?
  • Are they open?
  • Why is my order wrong?
User Feedback

Avoid this location.

Service is consistently poor.

Quality control is lacking.

Location Details
Street: 2255 East Ridge Road
Neighborhood: Irondequoit
City: Rochester
State: New York
Postcode: 14622
Country: United States
Location
2255 East Ridge Road, Rochester, NY 14622
Quick Info
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