Subway
603 S State St, Big Rapids, Michigan, 49307
This Subway location has faced significant criticism following a change in ownership. Many long-time customers report a decline in food quality, smaller portion sizes, and poor customer service. While some still enjoy the convenience, the overall sentiment is quite negative, with many recommending other sandwich shops in the area. It's a location that seems to be struggling to maintain its previous standards.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check the freshness of the veggies before ordering, as quality can be inconsistent.
✓ What Works Well
- Convenient location
- Some friendly staff
- Quick lunch option
✗ Areas to Improve
- Decline in quality
- Poor customer service
- Inconsistent portion sizes
- Is it clean?
- Why is the service so bad?
- Are they under new management?
Not what it used to be
Service is hit or miss
Avoid if possible
- Category Food & Beverage
- City Big Rapids
- State Michigan
- Postcode 49307
- Country United States
readers daily.