Food & Beverage · Fast Food

Subway

5 Ridge Rd, Richmond, Maine, 04357

Google Maps Updated: 17 May 2026
Authenticity Score: 65/100
About

This location struggles with consistency and staff professionalism. While some customers praise the friendly new crew, many report poor sandwich assembly, rude interactions, and cleanliness issues. Online orders are frequently incorrect or missing items. It seems like a hit-or-miss spot depending on who is working that shift.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating

We analyze 73 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 50/100
Pro Tip

Check your bag before leaving the drive-thru; missing items are a common complaint.

Inconsistent
High Error Rate
Pros & Cons

✓ What Works Well

  • Friendly staff on good days
  • Convenient location
  • Clean when managed well

✗ Areas to Improve

  • Rude customer service
  • Frequent order errors
  • Inconsistent food quality
Frequently Asked Questions
  • Why is the service so slow?
  • Are they understaffed?
  • Why is my order always wrong?
User Feedback

Staff needs better training

Management seems absent

Food assembly is sloppy

Location Details
Street: 5 Ridge Rd
City: Richmond
State: Maine
Postcode: 04357
Country: United States
Location
5 Ridge Rd, Richmond, ME 04357
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.