6550 Hampton Roads Pkwy, #105, Suffolk, Virginia, 23435
Suffolk Family Dentistry is highly polarized. Many patients praise Dr. Lopez and his team for their compassion, skill, and ability to make patients feel comfortable. However, there are significant complaints about administrative disorganization, billing errors, and poor communication. It is a practice where the clinical experience is often excellent, but the administrative side can be a major source of frustration.
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Keep your own records of all payments and insurance claims to resolve billing disputes.
✓ What Works Well
✗ Areas to Improve
Great dentist, poor communication
Billing is a nightmare
Very professional and kind