19984 Southwest Fwy, Sugar Land, Texas, 77479
Sugar Land Modern Dentistry is a large practice with a mixed reputation. Many patients love the modern facility, the friendly staff, and the high-quality care. However, there are significant complaints about aggressive billing practices, difficulty reaching the office by phone, and feeling like a 'number' rather than a patient. It's a high-tech office, but the administrative side can be frustrating.
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Always get a written estimate and confirm insurance coverage before starting any major treatment.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the billing department is a nightmare.
They treat you like a number, not a person.
Beautiful office, but the customer service is lacking.