Health & Medical · Family Medicine

Suite 201 Stoney Batter Family Medicine

5311 Limestone Rd, Suite 201, Wilmington, Delaware, 19808

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Patients love the doctors at this practice, often describing them as caring and thorough. However, the front desk and administrative staff receive heavy criticism for being rude and difficult to reach. Many patients feel the poor office management overshadows the quality of medical care.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

If you have a billing issue, ask to speak with the billing manager directly rather than the general front desk staff.

High physician turnover
Mixed patient loyalty
Pros & Cons

✓ What Works Well

  • Excellent, caring physicians
  • Thorough medical examinations
  • Good online portal

✗ Areas to Improve

  • Rude and dismissive front desk staff
  • Long hold times on the phone
  • Difficult to get timely appointments
Frequently Asked Questions
  • Why is it so hard to reach the office by phone?
  • Are they accepting new patients?
User Feedback

Doctors are great, staff needs training.

Impossible to get an appointment when sick.

Billing issues are a recurring headache.

Location Details
Street: 5311 Limestone Rd, Suite 201
Neighborhood: Pike Creek
City: Wilmington
State: Delaware
Postcode: 19808
Country: United States
Location
5311 Limestone Rd, Wilmington, DE 19808
Quick Info
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