Automobile · Tire & Auto Service

Sullivan Tire & Auto Service

902 Plain St, Marshfield, Massachusetts, 02050

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers are split on this shop. Many praise the friendly front desk staff and quick, honest service for routine maintenance. However, a vocal group reports serious issues with quality control, long wait times, and disputes over damage claims. It seems like a hit-or-miss spot depending on the specific technician handling the car. Some feel the service has slipped over the years, while others remain loyal.

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Highest rating
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We analyze 73 public reviews for Sullivan Tire & Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 62/100
Pro Tip

Always inspect your vehicle for new scratches or dings before leaving the lot, especially after tire swaps.

Appointment-based
Full-service auto repair
Pros & Cons

✓ What Works Well

  • Friendly and helpful front desk staff
  • Quick turnaround for routine tasks
  • Honest assessments for some customers

✗ Areas to Improve

  • Reports of vehicle damage during service
  • Long wait times even with appointments
  • Disputes over liability and insurance claims
Frequently Asked Questions
  • Why did my car take 3 hours for a simple inspection?
  • Do you offer a warranty on your repair work?
  • Why was I charged for a tire replacement after a shop error?
User Feedback

Staff is usually nice but quality control is lacking.

Great for tires, but be careful with complex mechanical work.

Management can be tone-deaf when issues arise.