4811 Buckley Rd, Liverpool, New York, 13088
Summerwood Pediatrics is generally well-regarded for its caring and professional medical staff. Many parents appreciate the thoroughness and kindness of the doctors and nurses. However, there are recurring complaints about administrative issues, including difficulty scheduling sick visits, rude front desk staff, and billing disputes. While the clinical care is often praised, the administrative experience can be a source of significant frustration for parents.
Try to schedule well-child visits well in advance, as sick visit availability can be limited.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I love the care, but the staff is rude.
Hard to get an appointment when my child is sick.