3000 Triumph Blvd, #330, Lehi, Utah, 84043
Patients have vastly different experiences here. Many report life-changing surgical outcomes and praise Dr. Pitts and Dr. Gustin for their expertise and bedside manner. However, a significant number of patients feel dismissed, citing long wait times, poor communication, and a feeling that the office is more interested in surgery than patient-centered care.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared to advocate for yourself and don't hesitate to ask for a second opinion if you feel your concerns aren't being addressed.
✓ What Works Well
✗ Areas to Improve
Dr. Pitts changed my life, but the office is a mess.
I felt dismissed and unheard.
Great surgeons, but the admin side is frustrating.