Health & Medical · Urgent Care

Summit Express Clinic - Farragut

10820 Kingston Pike, Suite 11, Knoxville, Tennessee, 37934

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

Summit Express Clinic in Farragut is highly polarizing. Some patients appreciate the efficient, friendly, and thorough care, especially for minor issues. However, there are significant complaints about the clinic requiring appointments despite advertising as a 'walk-in' clinic, rude front-desk interactions, and poor communication regarding insurance and billing. The overall experience seems to depend heavily on which provider is on duty.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
20
Lowest

We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Always call ahead to confirm if they are accepting walk-ins, even if the website says otherwise, to avoid being turned away.

Urgent Care
Online scheduling
Pros & Cons

✓ What Works Well

  • Efficient online scheduling
  • Compassionate medical staff
  • Thorough care

✗ Areas to Improve

  • Requires appointments despite 'walk-in' name
  • Rude front-desk staff
  • Billing and communication issues
Frequently Asked Questions
  • Why do I need an appointment for a walk-in clinic?
  • Is the billing transparent?
User Feedback

Great care, but the 'walk-in' policy is misleading.

The doctor was amazing, but the front desk was rude.

Fast and efficient, just what I needed.

Location Details
Street: 10820 Kingston Pike, Suite 11
Neighborhood: Farragut
City: Knoxville
State: Tennessee
Postcode: 37934
Country: United States
Location
10820 Kingston Pike #11, Knoxville, TN 37934
Quick Info
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