Summit Health (formerly Westmed) | Rye, NY
Health & Medical · Multi-specialty Clinic

Summit Health (formerly Westmed) | Rye, NY

1 Theall Rd, Rye, New York, 10580

Google Maps Updated: 13 May 2026
Authenticity Score: 92/100
About

Patients are deeply frustrated with the administrative side of this facility, particularly the call center and scheduling issues. While many individual doctors receive high praise for their care, the overall system is described as chaotic and money-focused. Long wait times and poor communication are recurring themes that overshadow the medical expertise.

Review Summary
20
Most Relevant
15
Newest
19
Highest
20
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

Use the patient portal for communication instead of the 1-800 call center to avoid long hold times.

Excellent doctor quality
Poor administrative infrastructure
Pros & Cons

✓ What Works Well

  • Highly qualified and caring physicians
  • Convenient multi-specialty access
  • Clean and modern facilities

✗ Areas to Improve

  • Inefficient and frustrating call center
  • Poor administrative and billing management
  • Long wait times for appointments
Frequently Asked Questions
  • How can I reach my doctor directly?
  • Why are appointments being canceled without notice?
User Feedback

Doctors are great, but the system is broken

Avoid the lab if you value your time

Billing department is a nightmare

Location Details
Street: 1 Theall Rd
Neighborhood: Rye
City: Rye
State: New York
Postcode: 10580
Country: United States
Location
1 Theall Rd, Rye, NY 10580
Quick Info
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