Summit Health Orthopedics
311 Bay Ave, Suite 203, Glen Ridge, New Jersey, 07028
Patients generally report high satisfaction with the surgical outcomes and clinical expertise of the doctors at Summit Health Orthopedics. However, the administrative side of the practice is a major source of contention. Many patients report rude front-desk staff, billing confusion, and long wait times, which often overshadow the quality of the medical care provided.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Skilled surgeons and effective treatments
- Clean, modern facilities
- Good communication regarding surgical plans
✗ Areas to Improve
- Rude and dismissive front desk staff
- Billing and insurance confusion
- Long wait times despite appointments
- Why was I charged a co-pay before the visit?
- Are the doctors actually on time?
Great doctor, but the front desk makes me want to leave.
Surgery was a success, but the admin process was a headache.
Felt like a customer, not a patient.
- Category Health & Medical
- City Glen Ridge
- State New Jersey
- Postcode 07028
- Country United States
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