Summit Health - Purchase (formerly Westmed Medical Group)
Health & Medical · Multi-specialty Clinic

Summit Health - Purchase (formerly Westmed Medical Group)

3030 Westchester Ave, Purchase, New York, 10577

Google Maps Updated: 13 May 2026
Authenticity Score: 89/100
About

This location suffers from significant administrative issues, with many patients complaining about the phone system, billing errors, and rude front desk staff. Despite these operational failures, many patients still value the medical care provided by the doctors themselves. It is a classic case of great clinical talent being hampered by poor management.

Review Summary
20
Most Relevant
16
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 80/100
Admin Efficiency 25/100
Pro Tip

If you have a billing issue, document every call and keep records of all payments to protect yourself from errors.

Top-tier medical staff
Systemic administrative failure
Pros & Cons

✓ What Works Well

  • Highly skilled and caring doctors
  • Convenient location
  • Clean facilities

✗ Areas to Improve

  • Horrible phone and scheduling system
  • Rude and dismissive front desk staff
  • Persistent billing and insurance issues
Frequently Asked Questions
  • Why is it so hard to reach a real person?
  • How do I resolve billing discrepancies?
User Feedback

Doctors are great, but the office is a mess

Expect long hold times and dropped calls

Billing department is unresponsive

Location Details
Street: 3030 Westchester Ave
Neighborhood: Purchase
City: Purchase
State: New York
Postcode: 10577
Country: United States
Location
3030 Westchester Ave, Purchase, NY 10577
Quick Info
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