Summit Health Urgent Care – Eastside
1501 NE Medical Center Dr, Bend, Oregon, 97701
The Eastside Urgent Care location is frequently criticized for its administrative failures, including long wait times, poor communication, and billing issues. While some patients report positive experiences with specific providers, the overall sentiment is heavily impacted by the perceived lack of urgency and professionalism. Many patients feel like a number rather than a person, and the billing department is a frequent source of major frustration.
We analyze 79 public reviews for Summit Health Urgent Care – Eastside using our data models and filter out spam to highlight only authentic feedback.
If you have a non-emergency, consider other clinics to avoid the high costs and long waits here.
✓ What Works Well
- Some providers are thorough and kind
- Clean facility
- Easy online scheduling
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive front desk staff
- Opaque and expensive billing
- Why is the billing so high?
- Why was I turned away before closing?
- How do I get a referral?
They care more about money than patients.
Staff is rude and unprofessional.
Great care if you can get past the front desk.
- Category Health & Medical
- Neighborhood Eastside
- City Bend
- State Oregon
- Postcode 97701
- Country United States
