Summit Health Urgent Care (Westmed) - Rye, NY

1 Theall Rd, Rye, New York, 10580

Google Maps Updated: 13 May 2026

Authenticity Score: 88/100

About

The urgent care experience here is a mixed bag. Many patients appreciate the medical staff's professionalism and care, but the wait times are a major pain point. The transition to Summit Health has left many long-time patients feeling that the service has declined, with complaints about the new phone system and scheduling process.

Review Summary

20

Most Relevant

14

Newest

20

Highest

20

Lowest

Total Reviews Analyzed: 74

Performance Scores

Medical Expertise 78/100

Admin Efficiency 40/100

Pro Tip

Log in online before arriving to save time, but be prepared for potential delays regardless of your appointment status.

High-quality clinical care

Significant operational bottlenecks

Pros & Cons

✓ What Works Well

Professional and caring medical staff
Effective treatment plans
Clean facility

✗ Areas to Improve

Extremely long wait times
Inefficient scheduling system
Poor phone communication

Frequently Asked Questions

Is an appointment actually necessary?
Why is the wait so long even with an appointment?

User Feedback

Great doctors, but bring a book for the wait

Scheduling online doesn't guarantee a time slot

Staff is kind but overwhelmed

Location Details

Street: 1 Theall Rd

Neighborhood: Rye

City: Rye

State: New York

Postcode: 10580

Country: United States