Summit Medical Group
6310 Stevens Forest Rd, Columbia, Maryland, 21046
Patients are deeply divided here. Many adore Dr. Udochi for her genuine care and long-term dedication, calling her a lifesaver. However, the administrative side is a total mess. Long wait times, poor communication, and billing issues leave many feeling frustrated and ignored.
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If you need a refill, walk in physically; phone lines and portals are often unreliable.
✓ What Works Well
- Dr. Udochi is caring and knowledgeable
- Long-term patient relationships
- Personalized bedside manner
✗ Areas to Improve
- Excessive wait times
- Poor administrative communication
- Billing and prescription refill issues
- Why are the wait times so long?
- How can I get a prescription refill?
- Is the billing department reachable?
Dr. Udochi is a gem but the office is a headache
Staff needs to value patient time more
Great care if you can get past the front desk
- Category Health & Medical
- City Columbia
- State Maryland
- Postcode 21046
- Country United States
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