4671 Commercial Dr, New Hartford, New York, 13413
Sumo Japanese Steakhouse is a popular choice for hibachi and sushi, with many guests enjoying the interactive cooking experience. The chefs are often praised for their skill and entertainment value. However, the restaurant has faced significant criticism regarding inconsistent service, occasional quality control issues with the food, and reports of rude management. While it remains a go-to for many families, guests suggest being prepared for potential service hiccups.
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Visit during the week to avoid the weekend rush and ensure a more relaxed experience.
✓ What Works Well
✗ Areas to Improve
The hibachi show is a blast.
Sushi is consistently fresh.
Service can be hit-or-miss.