Health & Medical · Community Health Center

Sun River Health Monticello

23 Lakewood Ave, Monticello, New York, 12701

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Sun River Health in Monticello receives highly polarized reviews. Many patients praise the caring and professional staff, particularly in the nursing and lab departments. However, a significant number of patients report severe issues with administrative incompetence, rude front desk staff, and difficulty getting prescriptions filled or records transferred.

Review Summary
20
Most Relevant
12
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

Follow up on all prescription requests and record transfers personally to ensure they are processed.

Inconsistent administrative quality
Strong nursing staff
Pros & Cons

✓ What Works Well

  • Caring and professional nursing staff
  • Convenient online tools
  • Some highly attentive providers

✗ Areas to Improve

  • Rude front desk staff
  • Poor administrative follow-up
  • Difficulty with prescription refills
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Are they accepting new patients?
User Feedback

The staff is wonderful, but the admin is a nightmare.

I feel well taken care of.

Avoid this place at all costs.

Location Details
Street: 23 Lakewood Ave
City: Monticello
State: New York
Postcode: 12701
Country: United States
Location
23 Lakewood Ave, Monticello, NY 12701
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.