10950 W 86th St, Lenexa, Kansas, 66214
Sunflower Medical Group receives highly polarized reviews. Many patients love their primary care doctors, such as Dr. Issawi and Dr. Ely, for their compassion and thoroughness. Conversely, there are frequent, severe complaints about the administrative side, including rude staff, billing issues, data breaches, and difficulty getting appointments or call-backs. It seems to be a practice where the clinical care is excellent, but the administrative experience is often poor.
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If you have billing issues, be persistent and document every interaction.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the staff is terrible.
Billing is a nightmare.
Great care, but communication is lacking.