Sunny Hills Behavioral Health & Sunny Hills TMS
140 E Commonwealth Ave, Suite 101, Fullerton, California, 92832
Patients often find the providers at Sunny Hills Behavioral Health to be caring and knowledgeable, with many reporting positive outcomes. However, the office is frequently criticized for administrative incompetence, including poor communication, long wait times, and rude front desk staff. It seems to be a place where the clinical care is valued, but the administrative experience is a major hurdle.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared to be persistent with administrative requests; the clinical care is often worth the extra effort.
✓ What Works Well
- Caring and knowledgeable providers
- Effective treatment plans
- Welcoming clinical environment
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Rude front desk staff
- How do I request a refill?
- Are you accepting new patients?
Providers are great, staff is not
Administrative issues are a major barrier
Clinical care is worth the hassle
- Category Health & Medical
- City Fullerton
- State California
- Postcode 92832
- Country United States
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