12835 Pointe Del Mar Way, Suite 2, Del Mar, California, 92014
Parents generally love the fun, kid-friendly vibe and the staff's patience with anxious children. The arcade games and prizes are a huge hit, making dental visits feel like a treat. However, some families report significant frustration with billing transparency and communication. A few parents feel the practice has become an assembly line, leading to concerns about unnecessary procedures. Overall, it is a polarizing spot that excels at patient comfort but struggles with administrative clarity.
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Always request an itemized treatment plan before agreeing to procedures to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Great at making kids feel comfortable
Billing department is hard to reach
Some feel like a number in a factory