Sunrise Dental Group Dr Monica Giuliani
4250 Jerusalem Ave, North Massapequa, New York, 11758
Patients often praise the dental care itself, noting that the dentists are skilled and the office is modern. However, there is a recurring theme of frustration with the front desk staff, who are frequently described as rude, unprofessional, and difficult to deal with. This has led to a polarized reputation where the quality of the dentistry is often overshadowed by the poor administrative experience.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the office manager or the dentist.
✓ What Works Well
- Skilled and kind dentists
- Modern and clean office
- Thorough dental care
✗ Areas to Improve
- Rude and unprofessional front desk
- Billing and insurance issues
- Poor communication
- Do you accept my insurance?
- Why is the front desk so difficult?
Dr. Monica is great, but the staff is a nightmare.
They really need to improve their customer service.
Great dental work, but the experience is stressful.
- Category Health & Medical
- City North Massapequa
- State New York
- Postcode 11758
- Country United States
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