Sunrise Pediatrics
3061 S Maryland Pkwy, Unit 101, Las Vegas, Nevada, 89109
Sunrise Pediatrics is a clinic where the staff, particularly Kelea and Carlos, often receive more praise than the doctors themselves. Parents love the friendly, warm environment for their children, but the clinic is plagued by severe communication issues, specifically regarding phone accessibility. While the clinical care is generally viewed as good, the administrative hurdles make it a stressful experience for many parents.
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Use their text messaging portal for appointments; calling is often a waste of time.
✓ What Works Well
- Friendly and caring support staff
- Great with children
- Convenient text-based scheduling
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Inconsistent front desk professionalism
- Why does no one answer the phone?
- Is this clinic accepting new patients?
Kelea is the heart of this office.
The doctors are knowledgeable, but the front desk is a mess.
Texting for appointments is a game changer.
- Category Health & Medical
- City Las Vegas
- State Nevada
- Postcode 89109
- Country United States
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