Health & Medical · Dentistry

Sunshine Dental LLC

1245 Boston Rd, Springfield, Massachusetts, 01119

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Sunshine Dental receives high praise for its clinical staff and modern facility, with many patients highlighting the gentle and professional care provided by the dentists. However, the front desk and administrative processes are a major source of contention, with numerous reports of rudeness, scheduling errors, and poor communication. While the dental work itself is often rated as excellent, the administrative experience can be a significant hurdle.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
18
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 40/100
Pro Tip

Always double-check your appointment time and billing details in person, as the automated system and phone staff can be inconsistent.

Modern equipment
Emergency-ready
Pros & Cons

✓ What Works Well

  • Gentle and skilled dentists
  • Modern, clean facility
  • Flexible scheduling for emergencies

✗ Areas to Improve

  • Rude front desk staff
  • Scheduling and billing confusion
  • Poor communication
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with autistic patients?
  • How do I resolve billing issues?
User Feedback

Great dentists, poor front office

Very clean and modern

Mixed experiences with billing

Location Details
Street: 1245 Boston Rd
Neighborhood: Springfield
City: Springfield
State: Massachusetts
Postcode: 01119
Country: United States
Location
1245 Boston Rd, Springfield, MA 01119
Quick Info
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