19100 Von Karman Ave, #600, Irvine, California, 92612
SunTrust Remodeling has a polarized reputation. Many customers are very happy with the quality of their work, particularly for roofing and painting projects, and praise the communication of specific project managers. However, there is a significant number of negative reviews citing high-pressure sales tactics, aggressive pricing, and poor communication regarding permits and project timelines. While some find them to be a great value, others warn of bait-and-switch tactics and poor quality control on certain jobs.
We analyze 72 public reviews for SunTrust Remodeling using our data models and filter out spam to highlight only authentic feedback.
Always get a written, itemized quote and confirm permit requirements before signing any contract.
✓ What Works Well
✗ Areas to Improve
Great work on the roof, but communication was spotty.
Be wary of high-pressure sales and pricing.
Quality is good, but get multiple quotes first.