355 Essex St, Lawrence, Massachusetts, 01840
This office is known for its friendly, fast-paced environment. Many patients appreciate the quick sessions and welcoming staff. However, there are recurring complaints about scheduling delays, billing transparency, and inconsistent quality of orthodontic results, leading to a polarized patient experience.
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✓ What Works Well
✗ Areas to Improve
Staff is super friendly.
Wait times are way too long.
My teeth didn't improve as expected.