SUPERCUTS
2600 W Pleasant Crossing Dr, Suite 30, Rogers, Arkansas, 72758
Customers are split between loving the friendly, skilled stylists and being frustrated by inconsistent quality and poor management. While some find their go-to stylist and have a spot-on experience, others report botched cuts and unprofessional behavior. The online check-in system is a hit, but the lack of control over stylist selection is a major pain point. Overall, it feels like a gamble depending on who is working that day. When it is good, it is great, but when it is bad, it is a total disaster.
We analyze 74 public reviews for SUPERCUTS using our data models and filter out spam to highlight only authentic feedback.
Check in online to save time, but call ahead if you have a specific stylist you trust.
✓ What Works Well
- Friendly and personable stylists
- Convenient online check-in system
- Good value for basic cuts
✗ Areas to Improve
- Inconsistent haircut quality
- Unprofessional staff behavior
- Difficulty choosing specific stylists
- Can I request a specific stylist online?
- Why is the wait time so long despite checking in?
- Do they offer refunds for bad haircuts?
Stylists are hit or miss
Online check-in is a lifesaver
Management needs to address rude behavior
- Category Personal Care
- Neighborhood Pleasant Crossing
- City Rogers
- State Arkansas
- Postcode 72758
- Country United States
