Superior Home Specialists
2829 MacCorkle Ave, St Albans, West Virginia, 25177
Superior Home Specialists receives a wide range of feedback. Many customers are very happy with their roof and gutter installations, praising the quality and the professionalism of the crews. However, there is a significant number of complaints regarding warranty follow-ups, communication, and reliability. Some customers feel ignored once the job is paid for, which has led to frustration and negative experiences.
We analyze 79 public reviews for Superior Home Specialists using our data models and filter out spam to highlight only authentic feedback.
Ensure all warranty terms are clearly documented in the contract and follow up in writing if issues arise.
✓ What Works Well
- Quality roof and gutter installations
- Professional and efficient crews
- Fair pricing for many
✗ Areas to Improve
- Poor warranty follow-up
- Communication issues after payment
- Unreliable scheduling for repairs
- How long is the warranty on the roof?
- Do they handle gutter repairs?
- Are they responsive to warranty claims?
Great job on the roof, very professional.
Hard to get them to come back for warranty work.
They ghosted us after the initial job.
- Category Home Services
- Neighborhood St Albans
- City St Albans
- State West Virginia
- Postcode 25177
- Country United States
