Superior Smiles Dentistry
4605 Buena Vista Rd, Ste 660, Bakersfield, California, 93311
Patients generally praise the clinical staff for being gentle and thorough, especially with children. However, the front office management is a major pain point, with many reports of rude behavior, poor communication, and rigid scheduling policies. While the dental work itself is often described as top-notch, the administrative hurdles and long wait times have driven some long-term patients away. It is a mixed bag where the medical care is spot on, but the office experience can be a real headache.
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Request specific hygienists like Evelyn or Diana by name to ensure a comfortable visit.
✓ What Works Well
- Gentle and skilled dental hygienists
- Modern and clean office environment
- Great with pediatric patients
✗ Areas to Improve
- Rude and condescending front desk staff
- Difficult scheduling and long wait times
- Inconsistent billing and insurance communication
- Why is it so hard to get an appointment?
- Are the cancellation fees fair?
Clinical team is excellent and caring
Front desk needs a serious attitude adjustment
Scheduling is a nightmare for existing patients
- Category Health & Medical
- City Bakersfield
- State California
- Postcode 93311
- Country United States
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