Superior Subaru of Houston
17100 Northwest Fwy, Houston, Texas, 77040
Superior Subaru is generally well-regarded for its sales team, with many customers praising the low-pressure, helpful, and knowledgeable staff. Rosa, Cole, and Richard are frequently mentioned as standouts. However, the service department receives mixed reviews, with some customers reporting long wait times, poor communication, and issues with warranty claims. It's a popular dealership, but the service experience can be inconsistent.
We analyze 80 public reviews for Superior Subaru of Houston using our data models and filter out spam to highlight only authentic feedback.
If you have a service issue, try to speak with a manager directly to ensure your concerns are addressed.
✓ What Works Well
- Helpful and low-pressure sales
- Knowledgeable staff
- Good vehicle selection
✗ Areas to Improve
- Inconsistent service department
- Long wait times
- Communication issues
- Do you have this model in stock?
- How long for an oil change?
- Is this covered under warranty?
Rosa made the process so easy.
Service department is very slow.
Great experience for a first-time buyer.
- Category Automobile
- Neighborhood Jersey Village
- City Houston
- State Texas
- Postcode 77040
- Country United States
