Sustainable
8391 Wattsburg Rd, Erie, Pennsylvania, 16509
This company has a very polarized reputation. Many customers are thrilled with the final results of their remodels, praising the professionalism and quality of the work. However, there is a significant number of negative reviews citing poor communication, high pricing, and a lack of accountability when work fails. It seems that while they can handle big jobs well, the customer service experience can be inconsistent and frustrating for some.
We analyze 78 public reviews for Sustainable using our data models and filter out spam to highlight only authentic feedback.
Always get a detailed, written estimate before work starts and clarify the warranty policy for repairs.
✓ What Works Well
- High-quality final results
- Professional and friendly crews
- Good communication from some staff
✗ Areas to Improve
- High pricing and service fees
- Inconsistent office communication
- Some reports of poor workmanship and cleanup
- Do you provide detailed estimates?
- How do you handle project delays?
- Are your prices transparent?
Great work, but the pricing feels a bit high.
Technicians are excellent, but the office staff can be difficult.
Reliable for major installations.
- Category Home Services
- City Erie
- State Pennsylvania
- Postcode 16509
- Country United States
