701 E El Camino Real, empty, Mountain View, California, 94040
Sutter Health in Mountain View receives mixed reviews. While many patients appreciate the individual doctors, the administrative and billing side is a frequent source of frustration. Issues with transparency, surprise charges, and difficult scheduling are common. It's a large facility where the personal touch can sometimes get lost in the system.
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Always clarify if a visit is purely preventative to avoid 'Level 3' office visit charges.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible billing.
Facility is clean but admin is a mess.
Hard to get an appointment.