Sutter Health San Carlos Center Urgent Care
301 Industrial Rd, Level 1, San Carlos, California, 94070
Patients generally appreciate the efficiency and professional care provided by the medical staff at this urgent care. However, the scheduling system and front-desk interactions are frequent sources of frustration. While many find the care to be top-notch, others feel the system is overly bureaucratic and difficult to navigate.
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✓ What Works Well
- Professional and caring doctors
- Efficient care for urgent issues
- Clean and modern facility
✗ Areas to Improve
- Difficult scheduling process
- Rude front desk staff reported
- Long wait times despite appointments
- Why is it so hard to get an appointment?
- Is this urgent care or ER?
Great medical care, poor admin
Use the 'on my way' button
Staff needs better customer service training
- Category Health & Medical
- City San Carlos
- State California
- Postcode 94070
- Country United States
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