Sutton's
1926 N Peoria Rd, Springfield, Illinois, 62702
Sutton's is a well-established company known for high-quality craftsmanship and a wide range of services. Many customers are very happy with their work, particularly on roofing and remodeling projects. However, there are recurring complaints about scheduling, communication, and high pricing. While they are often seen as a premium choice, some customers feel the administrative side of the business doesn't always match the quality of the field work.
We analyze 77 public reviews for Sutton's using our data models and filter out spam to highlight only authentic feedback.
Be prepared for a premium price and ensure all project timelines and expectations are clearly documented in your contract.
✓ What Works Well
- High-quality craftsmanship
- Wide range of services
- Professional field crews
✗ Areas to Improve
- High pricing
- Scheduling and communication issues
- Occasional administrative lapses
- Are they worth the premium price?
- How is their communication during projects?
- Do they handle insurance claims?
Great work, but the scheduling was a nightmare.
They are expensive, but the quality is worth it.
Professional crew, but communication could be better.
- Category Home Services
- City Springfield
- State Illinois
- Postcode 62702
- Country United States
