618 N State Rd, Davison, Michigan, 48423
While Dr. Knight is highly regarded for his thorough and professional eye exams, the clinic's administrative and customer service reputation has significantly declined. Many patients report poor communication, long delays in receiving glasses, and rude staff interactions. The clinic's once-strong reputation is currently suffering due to these operational issues.
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Despite the administrative issues, Dr. Knight remains a highly skilled optometrist; consider calling to verify order status frequently.
✓ What Works Well
✗ Areas to Improve
Dr. Knight is great, but the staff is not.
I've been waiting weeks for my glasses.
Customer service is lacking.