510 Boren Ave N, Seattle, Washington, 98109
Swedish South Lake Union Primary Care is a modern, well-regarded clinic, but it suffers from significant administrative issues that frustrate many patients. While providers like Dr. Watlington, Dr. Hocquard, and Shaina Hakala are praised for their compassion and thoroughness, the clinic's billing practices are a frequent source of anger. Patients often report being surprised by unexpected charges for 'office visits' during routine wellness checks, leading to accusations of unethical billing. Despite the high quality of care, the administrative friction makes it a polarizing choice.
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Clarify exactly what is covered in your wellness visit before you start discussing any specific health concerns to avoid surprise billing.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing is a nightmare.
I feel like I'm being nickeled and dimed.
The care is excellent, but the admin is a headache.